FAQ’s and Policies.

  • Do I need to be a member to come to class?

    No, membership isn’t a requirement. You’re welcome to join us for a one-off class (£25), explore with a Discover offer (2 classes for £30, an unlimited week, or an unlimited month), or purchase one of our class packs.

    Membership does give you the best price per class along with exclusive discounts, early booking access, guest passes and other member-only perks — but you can start in whichever way feels right for you.

  • I'm new to Pilates / reformer. What should I start with?

    Both Pause and Flow classes are designed with beginners in mind. If you’d like a gentler introduction, we recommend starting with Pause. This slower, restorative class helps you get comfortable on the reformer while improving mobility and flexibility.

    If you’re ready for more movement, Flow is a great option — a full-body class with clear guidance to build strength balance and confidence from the very start.

  • I'm pregnant, can I come to class?

    Yes — you’re welcome to join our group classes during your first trimester. After that, we’ll work with you (and your medical professional’s guidance) to decide whether group sessions remain the safest and most supportive option.

    If you’re new to Sojourn and in your second or third trimester, we recommend beginning with a 1:1 session, provided you have medical clearance. This way we can adapt movements to your needs and help you feel confident before joining group classes.

    We’re also preparing to introduce pregnancy-friendly classes and dedicated pre- and post-natal support by the end of 2025, designed to guide you safely through every stage.

  • Where is the studio, and where can I park?

    Find us: 17 Dunton Road, Broughton Astley, Leicester, Leicestershire, LE9 6NA.

    There is free on-street parking nearby. Please avoid parking in Fretter Close.

  • What should I wear?

    Wear anything you feel comfortable moving in — leggings, shorts or a t-shirt are all fine. There’s no uniform for Pilates, but grip socks are required for safety and stability.

    You’re welcome to bring your own, or you can purchase a pair from us in-studio, with prices ranging from £5–£15. We stock a wide range of Melisoles grip socks in different styles, so you can find a pair that suits you.

  • What happens if I am late?

    For the safety and focus of everyone in the room, our door locks 5 minutes after the class start time. We’re not able to admit late arrivals after this point, so please aim to arrive a few minutes early to settle in before class begins.

  • When should I arrive for my first class?

    If it’s your first time at Sojourn, please arrive 10 minutes early so we can show you around, get you set up on the reformer and answer any questions.

    For returning clients arriving 5 minutes before class gives you time to settle in.

  • What is your cancellation policy?

    We understand that life happens, so we keep our policy as flexible as possible.

    Cancel 6+ hours before class and your account will be credited.

    Cancel within 6 hours of class and you’ll lose your credit.

    No-shows will equal a lost credit.

    If you late cancel or no-show 3 times within one billing period, a £15.00 fee will be charged.

    This helps us keep classes fair, ensure spaces don’t go unused and support both instructors and members.