Privacy Policy.

Updated June 2025.

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At Sojourn Pilates, we’re committed to protecting your privacy and handling your personal data responsibly. This policy explains what information we collect, how we use it and how we keep it safe.

1. Information We Collect

When you sign up for classes, memberships or events, we collect the following details to help manage your account and provide our services:

  1. Name

  1. Email address

  2. Phone number

  3. Relevant health information (to support safe participation in classes)

We only collect information that is necessary to provide a safe, effective and personal experience.

2. How We Use and Store Your Information

We use your personal information to:

  • Manage bookings and memberships

  • Send class reminders and updates

  • Ensure your safety during classes

  • Handle payments and communication

All data is securely managed through Momence, our booking and communication platform, which has its own strict privacy and security policies.

3. Email Communication and Marketing

From time to time, we may send studio updates, offers or marketing emails through Momence. You can unsubscribe at any time using the link at the bottom of each email. Transactional emails (such as booking confirmations or policy updates) will still be sent where relevant.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except when required to deliver our services (for example, through Momence) or where required by law.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your details

  • Request that your data be deleted, where legally possible

To exercise these rights, please contact us at support@sojournpilates.com.

6. Data Retention

We retain your information only as long as necessary to provide our services or as required by law. When data is no longer needed, it will be securely deleted.

7. Contact Us

If you have any questions about this policy or how we handle your data, please contact support@sojournpilates.com.

Our inbox is monitored Monday to Friday, 10am to 5pm, and we aim to respond within 48 hours.