Memberships

The Sojourn Membership is £45 a month and includes 3 classes each month. When you buy a membership, you agree to these terms and to the product details shown at checkout.

What’s included

• 3 classes a month 

• Member pricing:

  • Additional classes: £15 each 

  • Personal Practice (supervised studio session): £15 per session

  • 1:1 (unlocks Personal Practice; may take place during PP hours): £45 

• 1 guest pass each month (for new clients only)

Terms

• Your membership renews automatically every month on the date you joined, and the £45 is taken from your saved payment method.

• There is no minimum term. You can cancel at any time before your next renewal date.

• You receive 3 class credits at each renewal. Unused credits are added to your account and stay valid for 60 days from the renewal date.

• Once your included classes are used, you can keep booking at £15 per class, so there is no need to switch tiers. You can book extra classes in three ways: pay as you go, paying at the time of booking; book with your membership and have the £15 added to your next monthly payment; or buy a Members 4 Pack (£60) or 8 Pack (£120) of credits to use within 60 days.

• Your first £45 payment is taken when you join, and your billing date is set from that day.

• Your membership is personal to you and cannot be shared, except where a guest pass is offered for a friend who is new to Sojourn.

Class packs and credits

Class packs bought before 1 November 2026 stay on your account and expire on their usual date. From 1 November, packs are sold as below:

Non-Members

2 classes for £30 (first-time clients only) valid 14 days 

Unlimited week for £45 (one-time purchase) valid 7 days 

Single class for £25 

Members

Monthly membership (£45, includes 3 classes)

Single class for £15

Personal Practice session for £15 

1:1 Personal Programme session for £45 

4 class credits (group or Personal Practice) for £60 valid 60 days 

8 class credits (group or Personal Practice) for £120 valid 60 days 

Terms

• All bookings must be made in advance through our booking platform. Once a class is booked, a credit is reserved for your spot.

• Credits and packs are personal to you and cannot be transferred to another person unless agreed by Sojourn Pilates.

• Expired credits cannot be reinstated or refunded.

• Infrared classes are included in all memberships and packs, with no monthly limit, and can also be booked as one-off sessions.

Cancellations, late arrivals and no-shows

If you cancel a class, your credit always comes back to you. Cancelling within 12 hours of class start counts as a late cancellation, and a £10 fee applies from your second late cancellation within 7 days.

More than 12 hours before class: credit returned, no fee

Within 12 hours of class start: credit returned, £10 fee (from the second late cancellation within 7 days).

No-show: credit lost 

• Please cancel through your Momence account so your spot can be offered to the waitlist.

• Late-cancellation fees are charged automatically to your saved payment method.

• If you don't attend and haven't cancelled, the class credit is used (or, for a single class booking, the price isn't refunded).

• Late arrivals: doors are locked at class start time. You can enter up to 5 minutes after the start by knocking and waiting for your instructor. After 5 minutes, entry isn't permitted, to protect your safety and other clients' experience. A missed class through late arrival counts as a no-show.

Cancelling your membership

You can cancel your membership at any time from your Momence account, or by emailing support@sojournpilates.com.

• Cancel before your next renewal date to avoid the next payment. If you're cancelling by email rather than through your account, please email us at least 7 days before your next renewal date.

• Your membership stays active until the end of the month you've paid for, and you can use any remaining included and rolled-over classes until then. Any unused credits are lost when your membership ends.

• Payments already taken are non-refundable.

• Members who joined on a previous Commit membership keep the terms of that membership until it ends or is moved to the Sojourn Membership.

Health, safety and studio etiquette

You must be medically cleared to take part in Pilates at Sojourn. If you have a health condition, injury or pregnancy, or any doubt, please seek advice from your GP or physiotherapist first.

1:1 consultation

A 30-minute 1:1 Movement Analysis (£20) is required before joining group classes if:

• you are rehabbing an injury or have a spinal condition

• you are pregnant and attending non-heated classes only (except where class descriptions say otherwise)

Email support@sojournpilates.com to book. We may request documentation or restrict bookings if suitability is unclear.

Heated and infrared classes

Infrared sessions run at gentle temperatures between 25°C and 35°C. They are not suitable during any trimester of pregnancy, or with injuries not signed off by a GP or physiotherapist, disc herniation or bulging disc, severe osteoporosis, or acute inflammation or back pain. Please read each class description before booking. If you're unsure, book a Movement Analysis 1:1 first. Our non-heated classes remain the foundation of the schedule.

In the studio

• Grip socks are mandatory for all reformer classes. Bring your own or buy a pair in the studio (£5 to £15).

• Arrive at least 5 minutes before class to check in and settle.

• Phones on silent. Filming during class isn't permitted unless agreed in advance.

Liability

You agree to follow instructor guidance, studio rules and equipment set-up instructions. Sojourn Pilates cannot take responsibility for injury or loss arising from not following instructions, or from pre-existing medical conditions. You attend classes at your own risk.

100 Club

The 15% 100 Club discount on class packs ends on 31 October 2026. From 1 November, the code can no longer be used, as class packs are now priced at the members' rate of £15 per class.

• 100 Club milestone rewards continue: each time you reach 100 classes at Sojourn, you receive £45 off your next month's membership (a free month of the Sojourn Membership) and a £5 retail voucher.

• Packs bought with the 100CLUB code before 1 November keep their discount and expire on their usual date.

Refunds, changes and contact

Memberships, packs and classes are non-refundable except in exceptional circumstances, at Sojourn Pilates' discretion.

• We may cancel or change any class on the schedule. If we cancel a class and it can't be rescheduled, your credit is returned.

• We may update these terms at any time. Continuing to use our services after a change means you accept the updated terms.

• Questions about booking, suitability or studio policies: check our FAQs, or email support@sojournpilates.com. The inbox is monitored Monday to Friday, 10am to 5pm, and we aim to reply within 48 hours.