Terms of Service
Effective June 2025
By purchasing a membership, class pack or attending a class at Sojourn Pilates, you agree to the following terms.
Memberships & Class Packs
Memberships and class packs are non-transferable and are linked to individual accounts.
Membership periods and usage limits are clearly stated at the time of purchase.
Unused credits do not roll over unless otherwise specified.
Memberships automatically renew unless cancelled according to the cancellation terms below.
Booking & Attendance
Classes must be booked in advance via Momence.
You may cancel a class booking with no charge if you do so at least 12 hours before the class start time. Late cancellations and no-shows may result in loss of that class credit.
Please arrive on time for your class. For safety reasons, we may not allow late entry once the class has begun.
Cancellations & Refunds
Memberships can be cancelled after your minimum term via your Momence account or by contacting us.
We do not offer refunds for partial months, unused classes or change of mind.
In exceptional circumstances (serious illness, injury), please contact us directly to discuss your options.
Guest Passes
Members on eligible plans receive one guest pass per month.
Guest passes must be booked via your Momence account and cannot be carried forward or exchanged for cash value.
Health & SafetY
By attending classes at Sojourn Pilates, you confirm that you have no known medical conditions that prevent your participation, or that you have been cleared by your healthcare provider to take part.
You agree to inform us of any relevant injuries or conditions prior to class.
For hygiene and safety reasons, grip socks must be worn in all classes. If you do not have grip socks, they are available to purchase at the studio.
PRIVACY
We are committed to protecting your privacy. Please see our Privacy Policy for details on how we handle your personal data.
Contact
For any questions about these terms, please contact us at: hello@sojournpilates.com